Our Policies

SHIPPING POLICY

At Meili Wear Confidence, we aim to deliver your orders safely and on time, ensuring a smooth shopping experience.


1. Order Processing Time

All orders are processed within 2–5 working days

Customized or made-to-order products may require additional processing time depending on design complexity

Orders are processed only on business days (excluding weekends & public holidays)


2. Shipping Time

Estimated delivery time: 4–10 working days after dispatch

Delivery timelines may vary depending on your location and courier partner availability


3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout

We may offer free shipping on selected orders, promotions, or order values


4. Cash on Delivery (COD)

COD is available on eligible orders

Please ensure availability at the delivery address to accept the order

Repeated COD cancellations may result in restrictions on future COD orders


5. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS / WhatsApp / Email

You can use this link to track your order in real-time


6. Delivery Delays

While we strive for timely delivery, delays may occur due to:

Courier partner issues

Weather conditions

Public holidays or unforeseen circumstances

We appreciate your patience in such situations.


7. Incorrect Address or Failed Delivery

Please ensure that your shipping details are accurate.

We are not responsible for delays or failed deliveries due to:

Incorrect address

Incorrect contact details

Unavailability of the customer at the time of delivery


8. Damaged or Tampered Package

If your package appears damaged or tampered:

Do not accept the delivery (if possible)

Record an unboxing video

Contact us immediately for assistance


9. Contact Us

For any shipping-related queries, feel free to reach out:

Email: meili.wear.confidence@gmail.com

Phone / WhatsApp: +91 88487 46991